Head – Supplier Quality Development (Senior Manager)

Key Performance Area:

• Evaluate and qualify supplier quality capability for suppliers proposed by Procurement, focusing on process maturity, quality systems, and compliance requirements.
• Conduct supplier quality audits covering infrastructure, process controls, certifications, and regulatory compliance.
• Assess suppliers on quality maturity, scalability, risk profile, and long-term strategic suitability.
• Recommend supplier approval, conditional approval, or supplier development plans based on audit findings.
• Drive supplier quality development initiatives to improve defect rates, process stability, and compliance adherence.
• Lead corrective and preventive action (CAPA) closure for supplier-related quality issues in coordination with internal quality teams.
• Monitor supplier quality performance through scorecards, NCR trends, PPM levels, and quality-related delivery acceptance metrics.
• Ensure sustained supplier performance improvement through structured reviews, follow-up audits, and performance monitoring.
• Oversee supplier onboarding activities including quality documentation, certifications, PPAP submissions, and sample approvals.
• Ensure SAP vendor master records accurately reflect supplier approval status, quality classifications, and compliance documentation.
• Maintain governance of supplier quality documentation and records to ensure continuous audit readiness.
• Support new product development (NPD) and localization initiatives by evaluating supplier quality readiness during early project stages.
• Coordinate supplier trials, pilot runs, and part qualification activities aligned with project timelines and engineering requirements.
• Collaborate with Engineering, R&D, Production, and Procurement teams to ensure supplier processes meet technical and quality standards.
• Identify supplier quality and compliance risks such as process capability gaps, certification issues, or audit non-conformities.
• Support risk mitigation strategies for high-risk suppliers and critical material sources.
• Ensure supplier adherence to ISO, IATF, statutory, safety, and ESG compliance requirements.
• Maintain dashboards and MIS reports tracking supplier quality performance, audit status, development progress, and CAPA closure.
• Support internal and external audits related to supplier quality systems and regulatory compliance.
• Ensure all supplier quality documentation is updated, traceable, and aligned with organizational governance standards.
• Provide technical guidance and governance for supplier quality teams to strengthen capability and performance.
• Act as the primary quality interface between suppliers and internal stakeholders.
• Promote a preventive quality culture, accountability, and continuous improvement across the supplier base.