Customer Support Engineer serve on the front lines by answering questions and troubleshooting technical / commercial question through Phone, Email and Chat.
They assist customers with onboarding of a company’s product or service and guide clients through usage and updating issues as needed.
KEY PERFORMANCE AREA:
- Good Communication in English, Hindi added advantage.
- Good in MS Office application
- Co-ordination with Production
- Raising Order Acknowledgement
- Sending Quotation
- Working on Cost Sheet
- Prepare Costing
- Raise Invoice
- Communication with customer on material readiness and shipment.
- Following up on customer schedule and deliveries.
|Job Category||Full Time, Permanent|
|Experience||5+ years in sales and Customer Support|
|Salary||As per company policy|
|Job Category||Full Time|
|Location||Kelambakkam, Pudupakkam, Chennai|
|Date of Advt.||11.01.2022|