Posted 3 years ago
Role:
Customer Support Engineer serve on the front lines by answering questions and troubleshooting technical / commercial question through Phone, Email and Chat.
They assist customers with onboarding of a company’s product or service and guide clients through usage and updating issues as needed.
KEY PERFORMANCE AREA:
- Good Communication in English, Hindi added advantage.
- Good in MS Office application
- Co-ordination with Production
- PPC
- Logistics
- Raising Order Acknowledgement
- Sending Quotation
- Working on Cost Sheet
- Prepare Costing
- Raise Invoice
- Communication with customer on material readiness and shipment.
- Following up on customer schedule and deliveries.
Job Features
| Job Category | Full Time, Permanent |
| Experience | 5+ years in sales and Customer Support |
| Industry | Any |
| Salary | As per company policy |
| Job Category | Full Time |
| Location | Kelambakkam, Pudupakkam, Chennai |
| Education | Any Degree |
| Date of Advt. | 11.01.2022 |
